We are committed to protecting your personal information. This privacy notice discloses how we use and share information we gather via our websites and partners’ websites. While you can visit our websites without revealing personal information about yourself, there are times when we may seek personal information about you or a person or entity for whom you are acting. This privacy notice is intended to let you know what personal information we collect and what we do with it.
This privacy notice applies to all our websites, applications, product sales, services, and tools (collectively “services”) regardless of where or how you access them. By accessing or using our services, you acknowledge you have read, understand, and agree to be bound by this privacy notice and our terms of use. If you do not agree to be bound by this privacy notice or our terms of use, you must stop accessing and using our services.
Our services are not intended for people under the age of 18. We do not knowingly collect personal information from users in this age group. If you are under the age of 18, you must stop accessing and using our services.
You may only provide us with someone else’s personal information if you have their explicit and prior consent to do so; it is your responsibility to inform them of our privacy notice and terms of use.
This privacy notice does not apply to the practices of companies outside our corporate family or to persons or entities that we do not employ or manage, including third-party content contributors or vendors bound by contract and third-party websites to which our websites may link.
Information We Collect
The information we collect may include personal information (information that identifies a specific person) and non-personal information (information that does not, and cannot reasonably be used to, identify a specific person).
How We Collect Information
We collect information you provide when requesting information from us, registering with us, accessing or using our services, responding to surveys or contests, communicating with us, participating in forums on our website, or otherwise interacting with us. Your participation in these activities is completely voluntary and you may choose whether or not to participate and therefore disclose this information.
We also use standard Internet technologies, such as cookies and tags, to improve your user experience and to help us understand how our website and marketing efforts are working. Please note that you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. If you refuse cookies, set your browser to not allow cookies, or otherwise object to or opt out of our collection of information as set forth in this privacy notice, you will still be able to access our website but you may not be able to access all our services and we might not be able to provide you all of the services and customer support offered to our other users and authorized under this privacy notice and our terms of use.
How We Use Information
We may use the information we gather:
To provide you with information about our products and services and those of select partners we believe will interest you.
To allow you to purchase products and services from us and our partners and to communicate with you about your account or transactions.
To gather demographic information about user trends, to analyze the use of our products and services and those of our partners, to help us develop new products and services, and to customize our products and services.
To comply with legal requirements, such as responding to subpoenas and court orders, cooperating with governmental or law enforcement investigations, participating in other legal proceedings, and detecting, investigating, and preventing activities that are illegal or violate our policies.
In connection with the sale of a business, to enforce our terms of use, to protect ourselves, you, or others using our services, to comply with legal process, or when we otherwise believe in good faith that disclosure is required by law.
If you are in the European Economic Area, we will only send you marketing messages if you have given us your consent to do so.
Sharing Information
Our corporate family may have access to your personal information where they perform services on our behalf and, unless prohibited by applicable law, for use on their own behalf. We may also share your information with third parties performing services on our behalf, as necessary in connection with a merger or the sale of our company or a member of our corporate family, as necessary to enforce our policies or protect us or our users, or as otherwise required by law.
When authorized by you, we may also share your personal information with others using our services (such as in forums), or with carefully selected partners who provide products or services we believe may interest you. All such persons and entities must either agree to abide by our privacy policies or must have privacy policies that are consistent with ours. They must also agree to only use your personal information for the purpose of providing authorized products or services.
Our website may also contain links to other websites, as a convenience to our users. We are not responsible for the privacy practices or the content of such other websites or the privacy practices of such partners.
Our website may contain links to third-party websites or applications, as a convenience to our users. We may also, with your permission, provide your information to select partners who have products or services that we believe will interest you. This privacy notice does not cover access to or use of such third-party websites, applications, products, or services. Such access or use is governed by the privacy policies of such third-parties and we are not responsible for the information practices of such third-parties. We encourage you to read their applicable privacy policies.
We provide the opportunity to opt-out of receiving electronic communications from us and our partners. You may also have other rights concerning access, disclosure, amendment, or deletion based on the laws of your state or nation. For example, if you are a resident of California, you may request once per calendar year a list of disclosures we make to third parties for their direct marketing efforts. Residents of Europe may contact us regarding their rights to access their information, among other rights. These are simply examples and your particular rights, based on your state or nation, may not be listed here as an example.
If you do not want to receive electronic communications from us or our partners, or if you want to avail yourself of any other legal rights you may have, please write us at privacy@mendocinorailway.com and make sure to include your state or nation location. You may also use the opt-out feature included with emails. Please allow us a reasonable period of time to process your request. Keep in mind that any opt-out does not apply to necessary communications, such as responding to your inquiry, and is revoked if you later request information, or purchase products or services from, us or our partners. Please also keep in mind that if you object to or opt out of our collection and sharing of information as set forth in this privacy notice, you may not be able to access all of the services offered to our other users and authorized under this privacy notice and our terms of use.
Retention of Information
We retain personal information as long as necessary and relevant for our operations. We may also retain personal information from closed accounts in order to prevent fraud, collect fees owed, resolve disputes, troubleshoot problems, assist with investigations, enforce our terms of use, or to take other actions permitted or required by applicable law. We dispose of personal information in a secure manner according to our data retention and deletion policies.
Security
The security, integrity, and confidentiality of your personal information is important to us. We have implemented security measures designed to protect your personal information from unauthorized access, disclosure, use, and modification. However, please note that no security measures are impenetrable. We will retain your personal information for the length of time needed to fulfill the purposes outlined herein unless a longer retention period is required or permitted by law. If you believe your account has been abused, please contact us at privacy@mendocinorailway.com.
International Transfers of Information
Our services are only intended to be used by persons located in the United States. If you are located outside the United States, please note that information we collect about you, including personal information, will be transferred to, and processed and stored in, the United States. United States data protection and privacy laws may differ from those of your country. United States governmental agencies, courts, or law enforcement may also be able to access or obtain your personal information. By using our services, you consent to the transfer, processing, and storage of your information, including your personal information, in the United States.
Your California privacy rights
Under California Civil Code § 1798.83, if you are a California resident and your business relationship with us is primarily for personal, family, or household purposes, you may request certain data regarding our disclosure, if any, of personal information to third parties for the third-parties’ direct marketing purposes. To make such a request, please send an email to privacy@mendocinorailway.com with “Request for California Privacy Information” in the subject line. You may make such a request up to once per calendar year. If applicable, we will provide you, by email, a list of the categories of personal information disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the third parties’ names and addresses. Please note that not all personal information sharing is covered by the requirements of California Civil Code § 1798.83.
Your European Union privacy rights
Under the General Data Protection Regulation (Regulation EU 2016/679) (also known as the “GDPR”), if you are an individual protected by the GDPR you may have certain rights as a data subject. To request information about or avail yourself of those rights, please send an email to privacy@mendocinorailway.com with “GDPR Request” in the subject line. In the email please describe, with specificity, the GDPR right you are requesting assistance with. Please note additional information may be requested prior to initiation of a request and that we reserve the right to charge a fee with respect to certain requests. Upon our completion of our review you will be notified if your request has been granted, denied, or exemptions apply.
Changes to this Privacy Notice
Please review this notice periodically as we may modify this privacy notice at any time by posting the modified terms on our website. Modifications are effective when posted and will apply to information collected after posting. Your continued accessing or use of our services after any such modification signifies your acceptance thereof.
Contact Us
If you have any questions about this privacy notice, our website practices, your information, your rights concerning your information, or your dealings with our website, please contact us at:
The Sunburst Attn: Privacy
200 N 10th St
Santa Paula, CA
93060
privacy@mendocinorailway.com
Effective Date: Jan 1, 2023
California Privacy Rights
California consumers have certain rights to knowledge of, access to, and deletion of their personal data under the California Consumer Privacy Act. California consumers also have a right to opt out of the sale of their personal data by a business and a right not to be discriminated against for exercising their California privacy rights. We do not sell the personal data of, or discriminate in response to privacy rights requests from, California consumers.
We provide notice of our privacy practices in our privacy policy. Our privacy policy includes what personal data is collected, the source of the personal data, and the purposes of use, as well as whether we disclose that personal data and if so, the categories of third parties to whom it is disclosed.
We do not track our customers over time and across third-party websites to provide targeted advertising and therefore does not respond to Do Not Track signals. Third parties that have content embedded on our websites may set cookies on a user’s web browser or obtain data about the fact that a web browser visited one of our websites from a certain IP address but third parties cannot collect any other personally identifiable data from our websites unless you provide it to them directly.
We do not sell your personal data.
You have the right to opt-out of the sale of your personal data by a business. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us at privacy@mendocinorailway.com or by phone at (805) 844-5075.
You may not be discriminated against because you exercise any of your rights under the California Consumer Privacy Act.
If you make a request to us under the California Consumer Privacy Act, additional information may be requested from you, depending on your prior interactions with us and the sensitivity of the personal data at issue. If you use an authorized agent, we may request that you verify your identity with us and directly confirm that you gave permission to the agent to submit a request on your behalf. Upon our completion of our review you will be notified if your request has been granted, denied, or if exemptions apply.